Tuyuc privacy notice

Who is responsible for your data

Tuyuc is an app by Compañía Tipográfica Yucateca, S.A. de C.V., a Grupo Megamedia company, at calle 62 No. 518 interior, between 65 and 67, colonia Centro, C.P. 97000, Mérida, Yucatán, Mexico.

This notice covers what the Tuyuc app does in particular and complements Grupo Megamedia’s privacy notice (in Spanish), which applies to all its products. Where this notice is more specific than the general one, this one governs Tuyuc. The Spanish version of this notice is the authoritative one.

What data the app uses, and why

Your location

If you allow it, the app reads your phone’s precise location only while you use it, to center the map on you and list the nearest jewels first. To sort them, it sends your coordinates to our server with that request; the server answers and does not store them or link them to you.

If you don’t allow it, the app works just the same: the map opens over the peninsula and you can explore it by hand. You can withdraw the permission at any time in your phone’s settings.

Technical connection data

When the app downloads content, the map or photographs, our servers log the IP address it connects from, the time and the address requested. We use them only to keep the service running and protect it from abuse, and keep them for a limited period.

Crash reports

If the app crashes, it sends a technical report so we can fix it: the phone model, the operating system and app versions, and the details of the error. These reports do not include your name, your email or your location.

What stays on your phone

The downloaded map, the entries and the photographs you have already seen are kept on your phone so the app works without signal. They never leave your device, and are deleted when you uninstall the app.

No accounts

Tuyuc has no sign-up and no sign-in: it does not ask for your name, email, phone number or anything else that identifies you.

What we don’t do

• We do not ask for or collect sensitive personal data.
• We do not use your data for advertising or to build profiles.
• We do not sell or rent your data.
• We do not track you across other apps or websites.
• We do not use your data for secondary purposes: only for those described in this notice, which are the ones the app needs to work.
• Tuyuc is not directed at children, and we do not knowingly collect data from minors.

Who it is shared with

Only with the providers we need to run the service, who process the data on our behalf and may not use it for their own purposes:

• Hosting and content delivery, where our servers run and their logs are kept.
• Sentry (Functional Software, Inc., United States), which receives crash reports.

Some of these providers are outside Mexico, so technical data may be transferred to other countries for that sole purpose. Beyond that, we will only share data when a competent authority requires it under the law.

This website

tuyuc.mx uses no cookies and no analytics, and stores nothing in your browser.

Your rights

You have the right to access, rectify and cancel your personal data or object to its use (ARCO rights), and to withdraw your consent, under Mexico’s Federal Law on the Protection of Personal Data Held by Private Parties. To exercise them, write to [email protected] following the procedure in the general notice.

Because Tuyuc does not ask you for an account, we normally hold no data that identifies you. For questions about the app, write to [email protected] or visit support.

Changes to this notice

If a new version of the app uses data this notice does not describe, we will update it here before releasing that version and change the date above.